Prism Health

©

2024

three men and one woman laughing during daytime

Healthcare that feels human.

Our Role

UX/UI Design

Web Design

Content Strategy

Prism Health needed a digital experience that felt as human as their care philosophy. We designed a full product system from onboarding to daily check-ins grounded in clarity and warmth.

The Brief

Prism Health is a next-generation wellness platform built around the idea that healthcare should be proactive, not reactive. Their product was technically strong but visually clinical it felt like a medical tool rather than a companion. They needed a design system that could hold both the science and the humanity of what they were building.

The Brief

Prism Health is a next-generation wellness platform built around the idea that healthcare should be proactive, not reactive. Their product was technically strong but visually clinical it felt like a medical tool rather than a companion. They needed a design system that could hold both the science and the humanity of what they were building.

The Brief

Prism Health is a next-generation wellness platform built around the idea that healthcare should be proactive, not reactive. Their product was technically strong but visually clinical it felt like a medical tool rather than a companion. They needed a design system that could hold both the science and the humanity of what they were building.




Our Approach


We mapped the full product journey from a user’s first signup to their hundredth check-in and identified every moment where the interface could feel more like a conversation than a transaction. We introduced a warm, softened colour system, a typeface pairing that balanced precision with approachability, and a component library built around clarity and progressive disclosure. Onboarding was reimagined as a gentle, curiosity-led experience rather than a form.

Our Approach


We mapped the full product journey from a user’s first signup to their hundredth check-in and identified every moment where the interface could feel more like a conversation than a transaction. We introduced a warm, softened colour system, a typeface pairing that balanced precision with approachability, and a component library built around clarity and progressive disclosure. Onboarding was reimagined as a gentle, curiosity-led experience rather than a form.

Our Approach


We mapped the full product journey from a user’s first signup to their hundredth check-in and identified every moment where the interface could feel more like a conversation than a transaction. We introduced a warm, softened colour system, a typeface pairing that balanced precision with approachability, and a component library built around clarity and progressive disclosure. Onboarding was reimagined as a gentle, curiosity-led experience rather than a form.


The Outcome

User retention at the 30-day mark increased by 41% following the redesign. The onboarding completion rate rose from 54% to 83%. Prism Health closed a Series A round six weeks after launch, with investors specifically highlighting the product experience as a differentiator in a crowded space.

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